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Cannot send mail

jka94036
Superfast

Hi

Keep getting an error message when sending emails. 
The message is

The connection to the outgoing server smtp.Virginmedia.com failed

I have checked the settings are correct but was able to send mails yesterday 

No outage recorded in service status 

thanks

3 REPLIES 3

Zak_M
Forum Team (Retired)
Forum Team (Retired)

Good morning @jka94036

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you are having some issues with your email address, do these issues occur whoever you send the email too? 

 

Kind regards,

Zak_M 

Hi

the issue seems to have resolved itself, dunno what happened there !

cheers

John

Hi John,

 

Oh! Well I'm pleased to hear it's all back to normal 🙂

 

If you have any further issues please do let us know, we're always more than happy to help.

 

Kind regards

 

Beth

Beth