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Cannot get into my email

Barbraella
Superfast

 

Good morming

I cannot get into my email, all ok yesterday, now. nothing..just takes me to the website where its showing my old contrct, will not let my sign into my email.

Im just out of hospital and have urgent issues to deal with.

Contracts and renewals to deal with....yet again...Virgin has started trouble !!

Someone give me answer please.

I am currently waiting on the phone to Virgin speak to someone...have ben holding for 10 minutes

Not feeling good

 

4 REPLIES 4

Barbraella
Superfast

Barbraella_0-1710929370732.png

 

I CANNOT BELIVE THIS IS HAPPENING AGAIN !!

been on the phone for an hour and in more mess now than ever !!!!

Just out of hospital...this is the last thing I needed

I know it doesn't help you but I have exactly the same issue. Everything was fine last time I logged on around 10pm last night butt this morning I am getting the same message as you. Obviously there is a problem so hopefully it will right itself during the day. if not then it is going through the pain of trying to get hold of someone to sort it out.

 

Hi Mike,

Sorry you are going through the same situation...I cannot trust virgin anymore...

I've been on the phone to a virgin techy..but hs made it even messier...setting up another Gmail account to access virgin..that does not work..again, the same excuse, try again later!!!!

My virgin mail is like a filing cabinet,..I have so much vital files stored in there.

Let's hope they sort it soon !! x

Hi Barbarella,

We are sorry to see you cannot get into your Emails even after trying all advised, what did you try and what error did you get, so we can try to help further please look out for a white envelope to join a private chat.

Regards

Paul.