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patsyb
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Cannot access my email

I am unable to log into my email or virgin media account. I am entering the correct passwords and security info, this I have done over and over again, and still no result. Any ideas? I've tried to access it through my Gmail and that won't work either.

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Alex_RM
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Re: Cannot access my email

Hi patsyb, 

 

Thanks for posting, sorry to hear you're having some issues accessing your emails. 

 

Can you confirm what happens when you try logging in? Are you getting an error message?

 

Alex_Rm

 

 

patsyb
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Re: Cannot access my email

Thanks for replying Alex. I eventually got through to your call centre and was told to use a different browser, and this has sorted out the problem.
Thanks again, Patsy
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Alex_RM
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Re: Cannot access my email

Good to hear 🙂

 

Thanks for letting me know.

 

Alex_Rm

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