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Bettyroo79
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Cannot access e-mails

I am unable to gain access to my emails on both my computer or my phone!

I have had no access since 19th June and im getting quite frustrated by it as its my main email address and am missing important emails. 

I have tried changing my password but this doesn't help.

Any advice or support is very welcome 

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Robert_P
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Re: Cannot access e-mails

Hello Bettyroo79

 

Sorry to hear of the issues accessing your emails, we can understand the frustration this can cause and appreciate you taking the time to contact us via the forums.

 

Can you confirm what error message you get when trying to access your email account?

 

Thanks

 

Rob

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Bettyroo79
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Re: Cannot access e-mails

I do not get an error number! It just tells me that my mail box is not avaliable! 

Its not very good at all as ive had no email access since 19th June! 

Liz

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Martin_N
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Re: Cannot access e-mails

Hi Bettyroo79,

 

I'm very sorry to hear this. I will private message you so we can look into this. 

 

^Martin

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