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Zero_x
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Cannot Login to Email by any means

One of our email accounts we cannot login to, we have tried changing the password and various methods including web, pop3 and imap. Please help, many thanks

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ratters68
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Re: Cannot Login to Email by any means

welcome aboard, there's just a few thousand of us with the same issue, I've had no emails since 13/6/20. no sign of a fix, no response from any mods or virgin. tech support none existent.etc etc.

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Zero_x
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Re: Cannot Login to Email by any means

Cheers Ratters68, I guessed as much, but can't seem to tell anyone at Virgin about the problem, so put my post here, very annoying

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Paul_DN
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Re: Cannot Login to Email by any means

Hi Zero_X,

 

 

Thank you for reaching out to us in our community, I am sorry to hear you have been unable to access your email account ,so I can help with this, I will send you an invite into a private chat, I will send this shortly, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

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Paul_DN
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Re: Cannot Login to Email by any means

Hi Ratters68,

 

 

Thank you for reaching out to us in our community, I am sorry to hear you have been unable to access your email account ,so I can help with this, I will send you an invite into a private chat, I will send this shortly, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

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Paul_DN
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Re: Cannot Login to Email by any means

Hi Ratters68,

 

 

 

Thank you for reaching out to us in our community, I am sorry to hear you have been unable to access your email account ,so I can help with this, I will send you an invite into a private chat, I will send this shortly, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

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Paul_DN
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Re: Cannot Login to Email by any means

You are very welcome Andy, glad I could help.

 

Regards

 

Paul.

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