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RangerLazzari
Joining in

Hi I have an old blueyonder email address that's linked to my old account that's been hacked to death.

How do I go about getting it closed.

New account is in wife's name.

1 ACCEPTED SOLUTION

Accepted Solutions

coenoby
Very Insightful Person
Very Insightful Person

@RangerLazzari wrote:

Hi I have an old blueyonder email address that's linked to my old account...................How do I go about getting it closed.


Just wait for one of the Forum Team (VM employees who support this forum) to pick up on this thread in the next day or so.

They will contact you via the forum and take your details securely via the forum's Private Message (PM) facility.

They can arrange to get the account deleted for you.

Coenoby

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

See where this Helpful Answer was posted

3 REPLIES 3

coenoby
Very Insightful Person
Very Insightful Person

@RangerLazzari wrote:

Hi I have an old blueyonder email address that's linked to my old account...................How do I go about getting it closed.


Just wait for one of the Forum Team (VM employees who support this forum) to pick up on this thread in the next day or so.

They will contact you via the forum and take your details securely via the forum's Private Message (PM) facility.

They can arrange to get the account deleted for you.

Coenoby

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Lee_R
Forum Team
Forum Team

Hi @RangerLazzari thanks for posting and welcome back to our community.

Sorry to hear you're having issues with a former email address.  I would like to help you resolve this.  I am going to send you a private message.

Regards

 

Lee_R

Lee_R
Forum Team
Forum Team

Hi RangerLazzari

Just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards


Lee_R