on 10-06-2021 09:25
I can access my Virgin mailbox via their website but the emails are not downloading to Outlook on my PC or to my Iphone. Any ideas?
Answered! Go to Answer
on 10-06-2021 10:36
Have a read through this thread - might help
Solved: Email Authentication issues - Virgin Media Community - 4743827
posts by GrahamA and Ravenstar68 are particularly relevant...
on 10-06-2021 10:36
Have a read through this thread - might help
Solved: Email Authentication issues - Virgin Media Community - 4743827
posts by GrahamA and Ravenstar68 are particularly relevant...
on 10-06-2021 11:51
on 11-06-2021 13:25
on 11-06-2021 17:41
The problem has started again - Outlook not downloading my Virgin emails. I've updated the setting from blueyonder to Virginmedia as per the instructions. Also updated Outlook. I'm now looking at leaving virgin for emails as very fed up. What is going wrong this time? And no - you can't email me when someone replies as I'm not getting them!
on 11-06-2021 17:51
Sorry to hear the problem has returned.
Are you accessing outlook via browser or via app? Also just to clarify are you using the settings as seen https://community.virginmedia.com/t5/Email/Email-settings-change/m-p/3369438#M157131 ?
Thanks,
on 11-06-2021 18:43
As far as I can tell.
on 11-06-2021 18:44
Via browser
on 11-06-2021 19:14
Thanks for getting back to me.
What browser are you using currently? Does this occur on alternative browsers?
Many thanks,
on 11-06-2021 21:11
I'm on Windows 10 and use Chrome (if that's what you asking - sorry not well up on tech stuff). Never used other other browsers.