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Gixeso1
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Can't compose a mail when replying to an existing email

hi 

when trying to reply to an email I get a spinning wheel, been doing this for a month or so now.

I can create a fresh email with the compose button, but when replying to an existing email I get the wheel of doom

any ideas?

thanks

Giles

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用心棒
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Re: Can't compose a mail when replying to an existing email

Does the issue occur when  using your browser's Incognito / Private mode? No, then clearing data cached by Virgin Media from browser should resolve issue.

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Gixeso1
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Re: Can't compose a mail when replying to an existing email

awesome! deleted all browsing history/data cache - bingo - works again

many thanks,

Giles

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