on 11-08-2021 19:57
Hi there,
I have not been able to access my ntlworld email address since yesterday morning. I have tried changing my password as suggested in other forums but this hasn't worked. Could someone please advise on how to fix this?
Many thanks in advance.
on 11-08-2021 20:42
Hi @smithy23,
Welcome to our Community Forums and thanks for posting.
I am sorry to hear you are having some issues accessing your email account.
I will pop you a PM now so we can take a closer look into this for you.
on 13-08-2021 10:46
Hi there,
One of the admins responded to this at the time but it took me a while to respond so I didn't receive a response after that.
I still cannot access my emails, could someone please help?
Thanks
on 13-08-2021 11:37
Hi there,
I posted here the other day and got a response but the post has gone cold so thought it may be easier to post again.
I have not been able to access my emails since around Wednesday morning with the message 'Mailbox unavailable, try again in an hour'. I have tried changing my password as has been suggested on other posts but this hasn't worked.
Can anybody help?
Thanks.
on 13-08-2021 11:50
Better to keep to one thread for one problem please, otherwise all manner of confusion often results.
Things have been a little busy in this board the past few days, but I'll ping @ModTeam incase this one's got missed.
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on 14-08-2021 11:58
Hi @smithy23,
Apologies for the delayed response, I have been offline and only just picked your message up this morning.
I responded to your PM first thing.