Virgin Media Community

[jpiras]

Since yesterday afternoon I can't access my main or secondary ntlworld emails via virginmedia.com.  I either get a "something wrong" message or "error" message. I've tried:

1) Deleting cookies & brower history

2) Other browers - chrome, edge, firefox

3) accessing from Safari on my table and from my iphone - same problem

4) Incognito mode on my PC - same problem

Starting to really worry because that is the only route to access my personal emails

[Ryan_N]

Hi jpiras, 

Thank you for your post!

I am sorry about this - we did have an issue affecting email accounts, but to confirm this was resolved yesterday. I apologise for any inconvenience caused at the time.

If you're still having issues - please let me know.

Cheers, 
Ryan.