on 02-08-2021 10:55
As above really - I can access my email OK through POP3, my usual method, but when I try through the VM wesbite (to access the Spam folder, which is getting some important stuff in it recently), I get a message that says "Connection Error The service is not available right now". I've been trying since Saturday with no joy - any ideas what is going on please, and how can it be fixed?
Answered! Go to Answer
on 02-08-2021 11:07
Usually caused by a corrupt cookie or browser cache. You could use a different browser or open an incognito/ in private browser window in your existing browser.
If this works then clear relevant virginmedia cookies in your main browser and try again.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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on 02-08-2021 11:07
Usually caused by a corrupt cookie or browser cache. You could use a different browser or open an incognito/ in private browser window in your existing browser.
If this works then clear relevant virginmedia cookies in your main browser and try again.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 02-08-2021 11:22
As simple as that - thanks very much indeed, Graham 👍
on 03-08-2021 11:06
Thanks for your helpful advice @Graham_A
Pleased to hear this has been resolved for you @Tweedledee1.
Do feel free to come back to our Community Forums if you need any further assistance
Kindest regards,
David_Bn