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Can receive but not send email on iPhone

mfidler
Joining in

Hi, I have tried deleting and reloading my ntlworld account (other forum posts). Settings in iPhone only requires  ***.ntlworld.com username and account password for imap.virginmedia.com. This is working. iPhone settings only require smtp.virginmedia.com (username and password is optional) for outgoing. This is not working. Should I add username and password for outgoing?

 

3 REPLIES 3

mfidler
Joining in
I have reset SMTP to 465 (was 567) and added username and password. Seems to be working now!

用心棒
Very Insightful Person
Very Insightful Person

Good to read you solved the issue but an odd problem given Apple correctly determine the account's settings, see below:

2023-04-02.jpeg
[Source: Mail - Official Apple Support]

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I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click helpful.jpeg Mark as Helpful Answer and solved, or use thanks.jpeg Kudos to say thanks

Hey @mfidler,

Welcome back to the Community Forums and thanks for the post.

Glad to hear you were able to sort this issue out and get your emails working, if you do get any future issues, please do reach out.

Thanks. Joe