Sorry for your loss.
Not having access to your old account on your computer makes backing up historical emails problematic.
One option may be forwarding all relevant emails to another email account you have control over using your phone. Time consuming though.
For another possible option look here https://www.virginmedia.com/help/billing-and-payments/change-account-holder under "What to do if the account holder is critically ill, or has died" and the section To Transfer Services, copied below.
If you want to transfer existing services into another person's name without any other changes, just download and complete our Bereavement Transfer form and email it back to us.
Once you've sent the form back we'll update the accounts within 7 days.
If you want to make changes to the services at the same time as transferring it into another person's name, then please give us a call on the number below.
If a customer of Virgin Media and O2 with Volt benefits has passed away, to manage their O2 mobile account please visit O2’s bereavement page. O2 have a team dedicated to supporting you through this difficult time.
I suspect time will be of the essence, so the sooner you act, the better.
(Sorry, just noticed from post #1 the timescale involved. It may be too late for the above option to be viable.)
It's What I Do.
I Drink and I
Remember Things.
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