Blueyonder

[Skilly1]

Renewed acc two weeks ago since then can’t use my blueyonder email address which I have had for years phoned virgin still no further forward. Lost every thing in that mail box keep getting message credentials no longer valid.Cannot send or receive email. Losing faith in virgin .

[Kath_F]

Hi Skilly1, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

I'm sorry to hear that you are having an issue gaining access to your emails. We can certainly take a look at things for you. 

In order to do that I will need to pass data protection with you. I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

Thanks,
 

[Kath_F]

Hi Skilly1, 

Thanks for coming back to me via private message. I'm glad I've bene able to explain things more clearly for you. 

I am sorry that on this occasion there isn't anything we can do. 

If you have any further issues, pop back and let us know. 

Thanks,