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Katieb1983
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Blueyonder hacked

Hi I need help please. I am no longer a virgin customer but my blueyonder account has been hacked and I can no longer access my emails. My iCloud has also been hacked and I am unable to reset my password as the email used was the blueyonder email. This has resulted in my iPad being blocked. I urgently need help to access my blueyonder email. Can you help please?

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Re: Blueyonder hacked

Hi Katieb1983,

 

Thank you for your post. I'm sorry to hear this. 

 

When did you stop being a Virgin Media customer?

 

^Martin

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Katieb1983
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Re: Blueyonder hacked

It was about 5 years ago

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Re: Blueyonder hacked

Hi Katie,

 

I am sorry to hear you have been hacked.

 

I am more than happy to look into this , I would like to invite you into a private chat so I can clear security and check the email out.

 

I will send you an invitation shortly please click on the purple envelope to accept.

 

Kind regards

 

Paul.

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