on 02-03-2023 18:34
Hey there
I read that @ Zack was able to help with a blueyonder email account that the service user was no longer able to access. Same’s happened to me and I would really appreciate help. I have spent hours/weeks on the phone with various VM operators/technicians but to no avail. The issue is I can not verify the account without having access to that account to enable verification! An alternative option ie via a text message would do it but there seems no alternative other than sending an email to the account you are having an issue with!! Help would be appreciated 🙏🙏
Answered! Go to Answer
on 03-03-2023 18:41
Hi there @Traceyahunt1
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry that you have faced this issue regarding your email, can I ask if this is connected to a current and active broadband account with us?
Thank you.
on 03-03-2023 18:41
Hi there @Traceyahunt1
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry that you have faced this issue regarding your email, can I ask if this is connected to a current and active broadband account with us?
Thank you.