on 05-07-2021 13:01
This seems to be an issue which is affecting lots of people.
The help desk have run diagnostics and re-set my password (which I had already tried).
The issue is logged with the IT department - with a 5 day SLA. I am very upset as I rely so much on email as everyone does these days.
Has anyone had the issue and had it fixed?
on 05-07-2021 14:04
Thanks so much for that @Graham_A
I didn't have any visibility of that this end for some reason.
I have responded to the OP via PM now anyway 🙂
Cheers
on 05-07-2021 14:14
A ticket was raised as one of the email accounts on my account is not available.
The ticket appears to have been closed even though the issue was not fixed by resetting the password.
on 05-07-2021 15:36
Thanks for chatting with me via PM @momark
So pleased we were able to get this sorted for you 😄
Don't hesitate to pop back on the forums should you have any other issues.
Have a lovely day.
on 05-07-2021 16:56
Thank you so much Ayisha for being so responsive and helpful 😀
on 06-07-2021 13:09