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Blueyonder email account - Sorry not available ATM

momark
Joining in

This seems to be an issue which is affecting lots of people.

The help desk have run diagnostics and re-set my password (which I had already tried).

The issue is logged with the IT department - with a 5 day SLA. I am very upset as I rely so much on email as everyone  does these days.

Has anyone had the issue and had it fixed?

14 REPLIES 14

Thanks so much for that @Graham_A

 

I didn't have any visibility of that this end for some reason. 

 

I have responded to the OP via PM now anyway 🙂

 

Cheers

Ayisha_B
Forum Team

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A ticket was raised as one of the email accounts on my account is not available.

The ticket appears to have been closed even though the issue was not fixed  by resetting the password.  

Thanks for chatting with me via PM @momark

 

So pleased we were able to get this sorted for you 😄

 

Don't hesitate to pop back on the forums should you have any other issues.

 

Have a lovely day. 

Ayisha_B
Forum Team

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Thank you so much Ayisha for being so responsive and helpful 😀

Hi @momark

I assume you've been liaising with my colleague via a different thread?  

Regards

 

Lee_R