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Blueyonder - Your mailbox is not available at the moment.

RubyDoodle
Joining in

for two weeks now I get this message when trying to access email.  I get different reasons and answers from VM who, quite frankly, don’t seem to have a clue.

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary

1 REPLY 1

Graham_A
Very Insightful Person
Very Insightful Person

@RubyDoodle 

Have you followed the instructions set out here for this issue?

https://community.virginmedia.com/t5/Email/Email-accounts-locked-mailbox-unable-unable-to-access-ema...

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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