Blocked Email Messages

[DogDeluxe]

Hi all,

I've stopped receiving emails from a specific site address: FlightAware (@flightaware.com).

Their website has warned me about this and it's not spam - I've checked both my Outlook and Virgin Media online email access and there's nothing in spam and not listed as blocked etc, and they never used to be blocked.

How do I get emails from this domain unblocked?

Best wishes

Phil

[Ashleigh_C]

Hi there @DogDeluxe

I'm so sorry to hear that this has been happening and welcome back to our Community Forums! I'd be happy to take a look at this for you! 

It will require me to grab a few details via PM. I'll send one to you now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.

Thank you. 

[DogDeluxe]

I think you've sorted it all now!

Thank you 😁

[Zak_M]

Glad to hear that you have managed to get this resolved @DogDeluxe. 

Kind regards,

Zak_M