cancel
Showing results for 
Search instead for 
Did you mean: 

Blacklisted emails

soulsbyj
Tuning in

Is there any way to stop getting emails from people on my blacklist

3 REPLIES 3

coenoby
Very Insightful Person
Very Insightful Person

@soulsbyj wrote:

Is there any way to stop getting emails from people on my blacklist


I presume you are referring to the blacklist facility in Virgin Media webmail.

if so, that blacklist option does not stop the emails arriving in your VM account, it simply puts them in you spam folder.

If you want to stop receiving those emails completely you will need to set a specific filter rule in webmail to specify the email address you want to stop and set the action to 'discard' 

How to set up a filter rule -   https://www.virginmedia.com/help/virgin-media-mail-using-filters 

Suggested filter rule:

blacklist filter rule.png

Hope that helps.

Coenoby

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Thanks 

That's great thanks for the advice