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LyndonJ
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Alternate email addresses

Hi

 

In my primary account if I go into settings I have three alternative email addresses.

Is it possible to change/remove and add to these.

Many thanks

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Dave_cq
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Re: Alternate email addresses

Sign in to My Virgin Media then click on My Profile and then Manage Accounts.  From that screen you can make changes and add or delete email addresses.  You can have up to 9 different addresses.

 

 

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LyndonJ
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Re: Alternate email addresses

That's what I thought but when I scroll down there are three "alternative" email addresses that it won't let me change

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Superuser
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Re: Alternate email addresses


@LyndonJ wrote:

That's what I thought but when I scroll down there are three "alternative" email addresses that it won't let me change


The 'alternate' email addresses are aliases of your primary email address.  They share the same mailbox and password as the primary address and cannot be deleted or added to.  Most likely they are blueyonder addresses.

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Graham
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LyndonJ
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Re: Alternate email addresses

In the old blueyonder days I have done this through the self-care arrangement. I take Virgin have stopped this so the option I have now is to auto forward to my new address.

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Superuser
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Re: Alternate email addresses


@LyndonJ wrote:

In the old blueyonder days I have done this through the self-care arrangement. I take Virgin have stopped this so the option I have now is to auto forward to my new address.


Yes, the ability to change blueyonder aliases ended when all new email addresses became @VirginMedia.com. 

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Graham
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LyndonJ
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Re: Alternate email addresses

Okat. Thank you for your help

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