on 10-03-2023 10:12
I have had problems accessing email and now all my emails have disappeared from webmail. How can I get them back
on 10-03-2023 10:33
Check all the folders including deleted, spam and any other folders you may have created. If the emails are not there then I'm afraid they have gone.
Virgin don't keep backups, that is the user's responsibility.
on 11-03-2023 10:46
Hi Stevenberg,
Thank you for reaching out to us in our community and welcome, sorry to hear all your Emails have disappeared, there is another post with further information around this here.
If you do need any further support, please do not hesitate to reach back out.
Regards
Paul.