on 16-01-2022 07:34
I want to add my virgi media email account to my phone and tablet.
But don't know the settings...pop or what?
Need help Thanks
Answered! Go to Answer
on 16-01-2022 14:52
@MRM wrote:Not sure where I add the details you sent. 🤔
I just did a quick Google for you:
https://support.google.com/mail/answer add-an-account for the full details.
Here are the key steps:
In the top right, tap your profile picture.
Coenoby
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
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on 16-01-2022 14:22
@MRM wrote:But don't know the settings...pop or what?
Need help Thanks
Best to use IMAP rather than POP3. IMAP will keep you emails and folders in sync not just in the email apps on both your devices but also on the VM website.
These are the settings to use:
IMAP4 server name | imap.virginmedia.com |
IMAP4 SSL | Enabled |
IMAP4 port | 993 |
IMAP4 authentication | Enabled (or 'Password' on Macs) |
IMAP4 username | Full email address, for example, richard.branson@virginmedia.com Note: If you update your username in My Virgin Media, this email address will not change.
|
SMTP Settings
SMTP server name | smtp.virginmedia.com |
SMTP SSL | Enabled |
SMTP port | 465 |
SMTP authentication | Enabled (or 'Password' on Macs) |
SMTP username | Full email address, for example, richard.branson@virginmedia.com Note: If you update your username in My Virgin Media, this email address will not change.
|
The specific instructions for setting up that information on your phone or tablet will vary depending on the email app you are using. Those apps are usually pretty intuitive and take you through the steps to set up an email account so it is quite simple to do. Many of them will auto complete the server details once you enter your email address.
Coenoby
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 16-01-2022 14:37
Thanks. I have just got Gmail accounts set up on my phone and tablet. Not sure where I add the details you sent. 🤔
on 16-01-2022 14:52
@MRM wrote:Not sure where I add the details you sent. 🤔
I just did a quick Google for you:
https://support.google.com/mail/answer add-an-account for the full details.
Here are the key steps:
In the top right, tap your profile picture.
Coenoby
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 16-01-2022 14:55
Thank you you're a star.
Will try later
on 17-01-2022 12:42
on 18-01-2022 14:59
on 20-07-2022 20:56
Hi, just bought a new smart phone but having trouble adding virgin media email to it. Tried all above suggestions but won't do it. I have an old email address with 'blueyonder' in it so not sure if that's the problem. I picked the IMAP account but it then asks me for a password which i do not know. How can i find out what the password is? I put one in it could be but then get a heading called 'incoming server settings' asking for user name (know that one) but also wanting a password and a server. The password i put in cannot be right as there is a constant cross against it. The server is a default 'blueyonder.co.uk' but wondering whether that is right. Any views?
on 21-07-2022 20:55
Hi Jonathan5,
Thank you for reaching out to us here on the Community.
I am very sorry to hear you are having issues adding your email account to your new handset.
Which phone do you have please?
Thank you,
on 26-12-2022 16:27
Hi. I've had the same problem.
Sign into your my virgin media account, go to your e-mails and sign in to your e-mail account.
Once signed in it should give you an option to add a shortcut to your mobile phone screen.
Hold down the icon & drag it onto your home screen. That's it.