on 30-05-2022 11:57
Is it possible to add another email alias to an existing blueyonder account?
[MOD EDIT: Subject title changed for clarity]
on 30-05-2022 13:03
No; nor can aliases be managed or new virignmedia.com email addresses be created — latter is recent change.
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on 31-05-2022 13:26
Hey Johhnygrunge, thank for you reaching out and a warm welcome to our community.
As @用心棒 mentioned unfortunately it is not possible.
However, if you are looking for an email there are tons of providers out such as Gmail and Yahoo. Thanks
Matt - Forum Team
New around here?
on 18-02-2023 09:51
on 18-02-2023 10:43
It seems pretty clear that VM are running down their email service, and it shouldn't come as a surprise when they eventually give a date for closing it altogether.
It would be sensible to follow the advice and get alternatives set up now, to allow time for contacts to get used to the new addresses.
on 19-02-2023 10:54
Hi @mrglwatson thanks for your reply here.
As mentioned, it is no longer possible to add a secondary email account to an existing My Virgin Media account.
We are no longer also supplying customers with a virginmedia.com email address when they join us so I do apologise for any inconvenience caused here.
Many thanks
19-02-2023 14:57 - edited 19-02-2023 14:58
@mrglwatson wrote:
I don't remember being informed about this
Nothing wrong with your memory.
The only place it seems to have been mentioned was the second paragraph of this VM email helpsheet. https://www.virginmedia.com/help/broadband/manage-email-account
For convenience, here's what it says:
"Please note, Virgin Media no longer offers the ability for customers to create new Virgin Media email addresses. Customers with an existing Virgin Media email address will not be affected; their mail account will remain as is."
That change was introduced in May 2022 and brings VM into line with most major internet providers.
As has been said, best to switch your email accounts to a more professional dedicated email provider but do look beyond the obvious Gmail and Outlook offerings before you decide who to go with. https://www.lifewire.com/best-free-email-accounts is a good place to start.
Coenoby
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
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