Accessing NTLworld emails

[peelmeister]

HI all

Please can someone help me with accessing my ntlworld emails. For some reason now when I log into the main VM home page and select the mail button, I either get a ‘forbidden’ message or can’t access mailbox message.

The very strange thing is though, I’m still getting email on my phone and other devices, just not when try access via webmail

I’ve reset my password and still no joy……anyone help please?

Thank you

[Alex_RM]

Hi peelmeister,

Thanks for posting, and sorry to hear you've had some issues accessing your email account.

Thank you for trying a password reset already, so I can get a few more details from you I've popped you over a private message (purple envelope, top right hand corner)

Alex_Rm