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gedw
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Message 11 of 28
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Re: 552 5.7.0 SPAM Content Found (VM603)

@ Emma_E

Hi Emma,
Thanks for responding. Unfortunately I didn't keep the bounce backs so I don't have the header info.
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Superuser
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Message 12 of 28
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Re: 552 5.7.0 SPAM Content Found (VM603)

@Emma_E, the issue @Jonathan14 has can be reproduced in webmail
2018-05-29.jpeg

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Forum Team (Retired) Emma_E
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Message 13 of 28
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Re: 552 5.7.0 SPAM Content Found (VM603)

Hi 用心棒, 

 

Excellent leg work, I have raised a fault ref F006250719 to the postmaster. 

 

No current review dates but I will keep an eye on this. 

 

Take care. 

 

Emma


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Forum Team (Retired) Emma_E
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Message 14 of 28
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Re: 552 5.7.0 SPAM Content Found (VM603)

Hi gedw, 

 

Thanks for getting back to me, any particular links you are adding that it may be objecting to? 

 

Let me know and i will take a look. 

 

Many thanks

 

Emma 


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Jonathan14
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Message 15 of 28
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Re: 552 5.7.0 SPAM Content Found (VM603)

Hi - Very kind of you all to look at this and also replicate it - as I was starting to think it was just me! The only reason I can think of for this is that I sent quite a lot of emails with the www.discoveringbirmingham.co.uk at the bottom in our signature coming up to our book launch a week or so ago. The hyperlink to our webisite only started this a week ago and it is Virgin email specific.
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Forum Team (Retired) Emma_E
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Message 16 of 28
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Re: 552 5.7.0 SPAM Content Found (VM603)

Hi Jonathan14, 

 

Thanks for getting back to me, I shouldn't think it would be because of the amount of emails sent because it would just affect your address then, but we can replicate it on our test email account and 用心棒 has also been able to replicate it. 

 

Hopefully we will hear back from the postmaster soon. 

 

Let you know as soon as we know more. 

 

All the best

 

Emma


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gedw
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Message 17 of 28
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Re: 552 5.7.0 SPAM Content Found (VM603)

Hi Emma,

No links in my email. As I said in the OP just the one zip attachment (which 用心棒's simple test proved was not the issue) and the body text was something on the usual boring business lines of " documents as requested . Arrange meet later". Nothing unusual at all.

Regards

Ged
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Forum Team (Retired) Emma_E
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Message 18 of 28
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Re: 552 5.7.0 SPAM Content Found (VM603)

Hi Ged, 

 

Thanks for getting back in touch, and for the information provided. 

 

It would help to know what was in the email to see why it has bounced. 

 

If you want you can PM me the information so I can test it and see if it bounces from this side. 

 

Speak to you soon,

 

Emma


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Forum Team (Retired) Jen_A
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Message 19 of 28
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Re: 552 5.7.0 SPAM Content Found (VM603)

Hi Jonathan14,

Hope you don't mind me getting back to you in lieu of Emma...

That URL has now been reset in Cloudmark and is no longer flagging as spam - Results: This content was not marked as spam.

 


Jen
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Jonathan14
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Message 20 of 28
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Re: 552 5.7.0 SPAM Content Found (VM603)

Thanks - I just tested it on an email and http://www.discoveringbirmingham.co.uk/ is now good to use as a link again. Thanks so much for your help. Now we should see a spurt in sales for our new guide to Birmingham!

Jonathan
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