on 06-04-2022 16:14
Emails to domain lythgoe.net sent today are bouncing with error:
Server error: '550 5.1.2 Recipient Domain Invalid (VM521)'
Emails sent to that domain from a different email service are not bouncing.
Can someone please check and unblock asap.
Answered! Go to Answer
06-04-2022 18:59 - edited 06-04-2022 19:28
Sorry to read that. Issue has been flagged to the forum team however be aware it can take them a few hours / days to respond. Whilst waiting do consider periodically retrying a failed email as the issue might resolve itself.
on 06-04-2022 16:58
Virgin Media's DNS was failing to find the domain (even a few minutes ago) but that seems to no longer be the case. Can you confirm that by resending one of the earlier failed emails?
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on 06-04-2022 17:49
on 06-04-2022 18:22
06-04-2022 18:59 - edited 06-04-2022 19:28
Sorry to read that. Issue has been flagged to the forum team however be aware it can take them a few hours / days to respond. Whilst waiting do consider periodically retrying a failed email as the issue might resolve itself.
on 07-04-2022 09:47
Hi andygkennedy,
Thank you for reaching back out to us, so I can help further and send this to our Internet Security team, I will send you an invite into a private chat so I can take some further information, once received please click on the purple envelope to accept.
Regards
Paul.