3rd party emails not loading via Virgin Media wifi

[RogerMedia]

As of 25/12 w are experiencing Emails via Apple Mail app to mobiles via Wi-Fi not Dow loading content. Work find with mobile data. There was a previous issue posted (F010322217) which was apparently resolved in 14/12 but think we are experiencing same issue. Have deleted anti virus and shut down and restarted iPhones (se &xs) but still happening. Any way to overcome?.

[用心棒]

If appropriate consider temporarily disabling Web Safe (i.e. Child Safe and Virus Safe), then restart Mail app to see if the issue still occurs and finally restore previous Web Safe settings.

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[RogerMedia]

Great, that has sorted it thanks!