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Virgin Media Staff
Virgin Media Staff

Updated: 19th September

You may have experienced intermittent WiFi connectivity on your Apple iPad or iPhone lately.

We’re aware of an issue where an Apple device may lose WiFi connection to our SuperHub 2. This has only occurred since the latest Apple iOS update.

Downloading the latest Apple software - iOS 12 - fixes this connectivity issue.

You can update your Apple device by going to Settings > General > Software Update and then following the on-screen instructions.