Blog Post

Digital life
2 MIN READ

Hub 5: Our first ever WiFi 6 broadband router

Kei_M's avatar
Kei_M
Community Manager
4 years ago
Back in October we announced the launch of the new Hub 5 and we’ll be offering this to customers at no extra cost as part of a phased rollout. Our next-generation Hub works alongside Virgin ...
Updated 3 years ago
Version 23.0
Gigabit
Hub5
slow speed hub4
Superhub 5
trial
Virgin Media
jamilayz's avatar
jamilayz
Dialled in
4 years ago

Received an email invite asking me to upgrade my Hub but the link wasn't working.

Explain the situation to VM as spoke with someone in technical team and he said that his manager will pass this onto the correct team and I will be getting contacted shortly but that was over two weeks ago.

Can someone from VM explain that what is going on and check my account as I am extremely disappointed.