problem with the arrival of the product

[M-3305]

Good morning, I have a problem and I would like to know if anyone can help me, I hired Virgin's service on the 6th and it was scheduled for delivery of the equipment on the 9th, but until today it has not arrived and I have not received any email or  Message 

[VM-Jon]

Hi @M-3305 

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon