on 15-07-2021 10:53
Hi all,
Just thought I'd share a VM good news story.
I had an email from Virgin a few ago which explained that because I was on the Ultimate Oomph package but only using one box (Virgin 360) my account was going to be reviewed, to look for a cheaper option.
Having looked at my account today I can see that Virgin have reduced my monthly payment from £99 to £93.
This might not seem a lot but I am extremely impressed by this as.
Thank you Virgin 👍
on 15-07-2021 12:44
Hi HavencroftKev,
That's great news. I'm pleased for you.
Thanks for letting us know.
It's a welcome change in the right direction from VM - it's a positive move that shows they do seem to care about their customers.