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Message 11 of 27
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Re: Two weeks no reply from any staff?

Hi manny786, 

 

Thanks for coming back to me on this Smiley Happy 

 

It's great that you've already asked your neighbours to sign up via Cable My Street. The more interest we get the better chance you get of being installed.

 

As it stands there are no plans so I'm unsure why the workmen would suggest different. It's possible that the team did have plans to do your street however perhaps permission wasn't granted. 

 

Keep checking your emails though as if we do change our plans then you'll get a notification. 

 

Take care,

Kath_F
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manny786
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Message 12 of 27
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Re: Two weeks no reply from any staff?

Thanks for your reply.

My friends estate who is run by the same housing association as me has VM services.

I did email my housing association to ask permission for VM to cable the street. They reply was

Can you please ask the department you have been dealing with at Virgin to contact us via E-mail as we would require an official request from the company before granting any authority for our records.
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Message 13 of 27
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Re: Two weeks no reply from any staff?

Hi manny786, 

 

Thanks for coming back to us on this Smiley Happy 

 

We're not able to contact the development as we don't deal with anything such as this. 

 

The Wayleave team may be able to help though. Try them on 0870 888 3188. 

 

Thanks,

Kath_F
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manny786
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Message 14 of 27
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Re: Two weeks no reply from any staff?

Thanks for your reply.
Tried the number and it says the number you have called is not available seems like it's out of use.

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Message 15 of 27
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Re: Two weeks no reply from any staff?

Hi manny786, 

 

My apologies, I mistyped the last 2 numbers. 

 

The correct number is: 0870 888 3118

 

Thanks,

Kath_F
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manny786
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Message 16 of 27
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Re: Two weeks no reply from any staff?

Hi.
Is there any leaflets you can send which I post to my neighbours. To get them to register interest with virgin media?
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Message 17 of 27
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Re: Two weeks no reply from any staff?

Hi manny786

Thanks for dropping back Smiley Happy

If you can pop me a PM with:

  1. Your name
  2. Your address in full
  3. The number of leaflets you think you'll need

I'll see if I can arrange for some to be sent to you Smiley Happy

Cheers

To PM* me, simply:

  • Click on my forum PM link Karen_A

Many thanks

 

* For other forum users reading this, please only PM me if I have asked you to first.

 


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manny786
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Message 18 of 27
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Re: Two weeks no reply from any staff?

Thank you Karen. Pm sent.
I Spoken to the wayleave. They told me they are looking into the local area and will get back me regarding the wayleave.
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Message 19 of 27
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Re: Two weeks no reply from any staff?

Excellent stuff.

I've asked for more leaflets as I don't know if I have as many on me as you've requested so hopefully we can get these dispatched to you in the next week or so Smiley Very Happy

I'll keep you posted when I know they're on their way Smiley Happy


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Message 20 of 27
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Re: Two weeks no reply from any staff?

Yeah that's fine. There's no plans for my street to be cabled as yet. No planning dates.The more that register interest they better it is I suppose. Any chance you could message me a picture of the leaflets?
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