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manny786
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Message 1 of 27
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When is cable coming to my street

Hi
I would like to know if there has been any planned work for cable on my street? The street next to me had cables put it over a year or 2 ago was wondering if our street is on the list. Any questions don't hesitate to ask. Thanks
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manny786
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Message 2 of 27
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Re: When is cable coming to my street

I have registered with cable my street few years ago now.
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manny786
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Message 3 of 27
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Re: When is cable coming to my street

Any forum members about?
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manny786
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Message 4 of 27
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Re: When is cable coming to my street

Hi

I'm wondering if any of the staff could look at my post please?
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manny786
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Message 5 of 27
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Two weeks no reply from any staff?

2 weeks no reply from staff?
Am I posting in wrong section or am I being ignored? Or wait times can be longer for a reply?

Hi To VM staff
I would like to know if there has been any planned work for cable on my street? The street next to me had cables put it over a year ago was wondering if our street is on the list. Any questions don't hesitate to ask. Thanks
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davemac123
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Message 6 of 27
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Re: Two weeks no reply from any staff?

come on forum staff   help this guy out       if answer is not good for him  at least he knows

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av-115
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Message 7 of 27
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Re: Two weeks no reply from any staff?

manny786,

I appreciate that you haven't yet had a response from the forum team, they usually take around a week to get to these posts. Unfortunately the team see threads in a different order to you and I, as you've made subsequent replies you've bumped your thread to the back of their queue as you're seen to be "answering yourself". It's best to leave this thread until they respond. If they don't then hopefully a superuser will flag your post for their attention.

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manny786
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Message 8 of 27
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Re: Two weeks no reply from any staff?

Yeah im not going to lie yeah I did that. I got impatient and desperate and I ended up PM Karen which I shouldn't have sorry
Smiley Sad
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Forum Team
Forum Team
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Message 9 of 27
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Re: Two weeks no reply from any staff?

Hi manny786, 

 

Thanks for your post and apologies for the delay in coming back to you regarding this. 

 

We work on the threads in order of them not having a response. When you post on it, it bumps it to the back of the queue so it takes longer for us to reach it. 

 

Checking your postcode from the message you sent Karen, we don't have any plans to come to your street for the time being. This could change though as we are still planning where to go Smiley Happy 

 

Get any neighbours who may also be interested to register on Cable My Street and this will give you more of a chance of getting installed with our Project Lightning Smiley Happy

 

Thanks,

Kath_F
Forum Team

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manny786
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Message 10 of 27
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Re: Two weeks no reply from any staff?

Thanks for your reply Kath
Ok I understand not been helping myself and other sorry.
Tell them to come my street Smiley Happy
I have registered on cable my street and have informed neighbourhood too that's up to them if they register on not.
Seen as though they have cables on the steet next to mine could be a chance they do ours some point in future. I'm a bit surprised no plans as yet. I spoke to one of the workmen when they was working on the road and he said yes we're going to do it.
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