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Jay4718
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Virign Media on all surrounding streets but not mine

Hi I was just wondering if anyone can tell me why my street was missed when all surrounding roads have it the closest house being 20ft away i have registered with cable my street but never heard anything back i was just wondering if there was a specific reason.

my postcode is BN112PY

Many thanks

James

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Superuser
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Message 2 of 17
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Re: Virign Media on all surrounding streets but not mine

Are you in a Private road by any chance? VM has agreement to install infrastructure in all local authority adopted roads only. If you are on a private estate you either need to negotiate with the estate owner to get services installed, or if all the homeowners own the road then VM will need individual wayleave agreements from every one of them to carry out the works.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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Message 3 of 17
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Re: Virign Media on all surrounding streets but not mine

HI James Smiley Happy

Thanks for popping by and for looking into this with us Smiley Happy

Let me have a look into this with our teams to see what they can find out.

If you can pop back to me on a PM with:

  • Your name
  • Your full address
  • Your contact number

I can email them for you.

To PM* me, simply:

  • Click on my forum PM link Karen_A

Many thanks

 

* For other forum users reading this, please only PM me if I have asked you to first.


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Message 4 of 17
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Re: Virign Media on all surrounding streets but not mine

Hi James

Thanks for your PM Smiley Happy

I've popped that back to the teams.

If you can give me 3-5 days I should be back with an update in that time

Speak soon Smiley Very Happy


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Message 5 of 17
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Re: Virign Media on all surrounding streets but not mine

HI James

The teams have popped back to say this is not showing as part of their expansion work but asked me to flag this back to the MDU teams for you (Multi Dwelling Unit- they deal with any homes with more than a certain number of levels)

I've popped this back to them and I'll be back in touch as soon as they get back to me Smiley Happy

Cheers


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Jay4718
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Message 6 of 17
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Re: Virign Media on all surrounding streets but not mine

virginmedia.png

thanks for the reply but they are only standard 2 story buildings also im not sure if you use them but there is a catv mahole showed in the picture too and the green box is just behind the image mentioned hope this helps thanks

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Message 7 of 17
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Re: Virign Media on all surrounding streets but not mine

That looks like  private road and you will need a wayleave as Nodrogd has said

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Message 8 of 17
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Re: Virign Media on all surrounding streets but not mine

Hey James

Thanks for the image that's great Smiley Happy

It's with these teams based on what the Nex guys have come back with so I am hoping to hear back over the next week from them. If not it'll be in the new Year as a lot of these departments shut for the 2 week Xmas period.

Cheers Smiley Happy


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Message 9 of 17
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Re: Virign Media on all surrounding streets but not mine

HI Jason

I've had some feedback for yo.

One of our Opportunity Analysts Paul,  has asked:

 

The below looks like a viable opportunity if we could get the name and contact details for the MA of the blocks.

 

If we can get these details I will raise the necessary planning tasks.

 

Can you pop this back to me in a PM and I'll pass this onto Paul for you.

Many thanks


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Message 10 of 17
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Re: Virign Media on all surrounding streets but not mine

Thanks Jason

PM received and the details sent to Paul

Let see what he says Smiley Happy

I'll keep you posted!


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