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wubble
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Virgin promo emails

I've just had an email from Virgin telling me how much I've been using the services - how many Gb I've used, how many hours of streaming music I've had etc.  I suspected it was nonsense as I just haven't spent 17 hours streaming tv; I haven't spent 21,000 hours of streaming music.  But to clinch it all, I apparently spent 455 hours of 'solid' gaming.  I don't do gaming at all!

Why does Virgin dream this stuff up?

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Forum Team
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Re: Virgin promo emails

Hi Wubble,

 

Thanks for your post - sorry for the delayed response here.

 

The Value Statements are just a way to communicate the different ways you may have used your connection over the course of the year based on the amount you've uploaded & downloaded - which is the only information we hold with regards to your online usage.


We don't have specific access to your online activity so it's not possible for us to know how many hours you've spent gaming for instance. It's just a simple & effective way for us to communicate the value for money our service offers. 

 

If you'd rather not receive these in future you can change your preferences via your online account here: virg.in/myVM.

 

Please let us know if there's anything we can help with otherwise.

 

Tom_F

 

 

 

 

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chenks
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Re: Virgin promo emails


@wubble wrote:

I've just had an email from Virgin telling me how much I've been using the services - how many Gb I've used, how many hours of streaming music I've had etc.  I suspected it was nonsense as I just haven't spent 17 hours streaming tv; I haven't spent 21,000 hours of streaming music.  But to clinch it all, I apparently spent 455 hours of 'solid' gaming.  I don't do gaming at all!

Why does Virgin dream this stuff up?


try reading it more carefully, you'll see that it doesn't say that, it says that is what you amount could have equated to.

bet you feel a bit foolish now seeing that it was you that dreamt it up.

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MrHalfAsleep
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Re: Virgin promo emails

Dunno about anyone else, but I find these occasional messages useful.







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