I was unlucky enough to be offered any deal to stay. I got told there's nothing we can offer you. Sky they always do there best to keep you and they do offer existing customers better but virgin just won't play.
not always they don't. it's not uncommon for sky to accept your cancellation and call your bluff.
with any company there's a certain point where you have to cut someone free. every new customer gets a good deal to join, you should assume that's the only deal you'll ever get and after that you pay the "list price". if that isn't going to work for you then simply don't become a new customer.
every customer that tries to milk a better deal every year ends up causing the annual price increases across the board.
Re: Virgin don't offer best prices to current customers
@jamesofmerton wrote: 'who's to blame, the person asking or the person giving?'
both. i said the other day there is no 'loyalty' on either side. both customer and company are out to get what is best for themselves.
indeed, but you never get a company complaing about a customer showing no loyalty, but you always get "customers" complaining about companies showing no loyalty. as i said, society has bred a certain type of person to want everything for nothing and the sense of entitlement they have is sky high.