My apologies this has not filtered to us to be picked up when you originally posted a few months back and thanks for the PM reminder today! Looking at this the street now shows we can request a Spotter to be sent to you.
Can you pop back to me on a PM with the following in order for me to arrange this for you.
Your preferred contact number
The slot to call back on, either: 10 am to 1 pm, 1 pm to 5 pm, or after 5 pm