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Rearrange an engineer visit

Suzib1
Tuning in

on ‎02-11-2021 15:03

Can someone tell me how to rearrange an engineer visit as we will not be at the house.

Thanks

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3 REPLIES 3

BenMcr
Very Insightful Person
Very Insightful Person

on ‎02-11-2021 15:15

You should be able to do it through the website or app

https://www.virginmedia.com/help/virgin-media-manage-engineer-appointment
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I work for Virgin Media - but all opinions posted here are my own
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Suzib1
Tuning in
In response to BenMcr

on ‎02-11-2021 15:46

Thanks Hayley but it just loops round.

Any other ideas

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jbrennand
Very Insightful Person
Very Insightful Person
In response to Suzib1

on ‎02-11-2021 19:12

Log onto your VM account online - you should be able to find it in there and change it

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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