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Re : Voucher

Dodo12
Tuning in

on ‎09-06-2023 14:37

I signed up for a broadband contract in December 2022 and was told that I would receive a voucher of £120 after 120 days of my payment validation.   
 
I have not received any e-mail or update since then. 
 
Could you please look into this. 
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2 REPLIES 2

Dodo12
Tuning in

on ‎09-06-2023 14:43

Mine is from giftcloud. Please what is their contact details / e-mail ? 

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newapollo
Very Insightful Person
Very Insightful Person
In response to Dodo12

on ‎09-06-2023 15:00

Hi Dodo12

As per previous messages on this thread, for vouchers from giftcloud you should contact the Decision Technologies Support Team at customer.services@broadbandchoices.co.uk  

and quote the following:

1.your purchase date,

2. the product/package purchased

3. Order ref. WS[and 7 numbers] or CH (and 10 numbers)

4. If you have a link to the T&C (not required)

You can also contact giftcloud via the following page

https://rewards.giftcloud.com/contact-us? 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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