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Property damage

gwoodroffe
Joining in

I’m looking for details on how to raise an insurance claim due to damage to my property by one of your vans whilst attempting to perform a multi-point turn on my driveway. I have the drivers details and photos. I’m not a virgin media customer. 

2 REPLIES 2

Roger_Gooner
Alessandro Volta

You report this to your insurer and let them handle the incident.

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Tudor
Very Insightful Person
Very Insightful Person

You should never ever do the work yourself, it’s up to the insurance company to do it once you have supplied details of vehicle. You should not contact VM. It has been known in the past for claims to fail due to people interfering with the normal process.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2