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jskemp76
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Project lightening install halted

Recently the install of virgin ducting started in my mums street. This install got halfway to her house from the new cabinet then stopped abruptly. Temporary trench covering was then put in place about 1-2 months ago and nothing has happened since. Has the plug been pulled in this area? I hope not! If it has though VM need to come back and make good the temporary surface.

The rep from VM visited my mum a few months ago saying cable services would be available to her household very soon.

The road is Red Lion Lane, Ellesmere Port, CH66 1HG
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Forum Team
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Re: Project lightening install halted

Hi jskemp76

Thanks for getting in touch about your Mum's street and the PL work being carried out there.

I am sorry for any concerns this is causing to you both.

For us to look into this for you further can you please pop back to me on a PM with:

  • Her name and full address
  • Your name and contact number

I can then pass this back to the teams to see if we can find out what's happening here for you.

To PM* me, simply:

  • Click on my forum PM link Karen_A

Many thanks

 

* For other forum users reading this, please only PM me if I have asked you to first.

Karen_A
Forum Team

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