Can anybody help me with a contact number please .
Sometime in November last year virgin ran the cables for my neighbours installation through my garden under my gravel flower bed then under some slabs , which they broke at the time .
After I calmed down , I couldn’t believe the stupidity but it was obviously done because it was an easier route .
After many failed attempts to try to contact the right person I’m begging anybody to help please .
I even told them I’ll cut the cables if no reply , but even that warning fell on deaf ears , I don’t have a problem with my neighbour so this is a last resort .
Please help before I contact the Oxford Mail
My neighbor did say twice they would ring and complain but I’m not sure they did , maybe I will cut the cable .
They had no idea the route they took , everybody was at work .
cutting the cable would be un-wise. at best you'd p off your neighbour by cutting their service, ast worst it could be treated a criminal damage.the best you can do is collate as much evidence as you can, evidence showing the damage to the slabs was caused by them.
a month ago
I appreciate you getting in touch on the forums and welcome to the community.
My apologies you've have been unable to sort this issue and I understand your frustrations here.
I'd like to get this fed back to the area managers for you and log this as a complaint.
For me to do so I need to get some details form you. I've sent PM that you can find on the top right in the purple envelope.
Hope to speak soon!
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4 weeks ago
Just checking in to see if you still need support with this
If so please pop back to my PM sent on Monday.
3 weeks ago
Good morning Roger
Can you please pop me a PM to confirm your surname for me to log this for you?
Our system asks us to populate this when logging these issues and you forgot to message that to me.