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Raminta88
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Payment

Hi, 

I cancelled Virgin services and moved abroad in July, but I found out that they sent me a check as a refund or overpay I’m not sure. But that check is written in my maiden name and since I knew I would be cancelling the services I didn’t change it with Virgin. So now my in-laws can’t put that into my account. Is there a way for Virgin people to change my name on the check and send it again? 

Thank you

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Forum Team
Forum Team
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Re: Payment

Hi Raminta88,

 

Thanks for posting and welcome to the community.

 

I'll go ahead and send you a quick PM to help you with this.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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