on 16-04-2022 22:27
Was wondering if anyone knows if the offer for an engineer to move my hub is still on for £25. Thanks
on 16-04-2022 22:28
@Debbyk wrote:Was wondering if anyone knows if the offer for an engineer to move my hub is still on for £25. Thanks
Yes.
on 23-04-2022 14:15
Unsure how to book ? Which team assists with this ?
thanks
on 23-04-2022 15:11
Hi @Debbyk
You can call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 Faults.
When calling Faults you will hear the automated response asking you to press 1 for the link to online support etc
Ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book an appointment.