on 11-04-2021 14:46
Hi, has anybody ever had to pay to have their Virgin Router moved into another room, and how much did it cost? I would like to move mine to another room, as I no longer use that one, except for a storage. I did phone Virgin, and the lady said it would cost £99, is this right? All I would need is a new cable fitted into another room, I could transfer everything else myself, once everything is organised.
Answered! Go to Answer
on 11-04-2021 14:51
You are correct, £99 is the price to do this work
https://www.virginmedia.com/shop/the-legal-stuff/priceguides
but I believe VM are not taking on this kind of task at the moment until restrictions are eased further
on 12-04-2021 08:30
Hello
As further information you are not allowed to modify any Virginmedia cable yourself as stated in the terms and conditions this type relocation has only to be done by virginmedia I am afraid.
Regards Mike
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on 12-04-2021 08:58
on 11-04-2021 14:51
You are correct, £99 is the price to do this work
https://www.virginmedia.com/shop/the-legal-stuff/priceguides
but I believe VM are not taking on this kind of task at the moment until restrictions are eased further
on 12-04-2021 08:09
on 12-04-2021 08:30
Hello
As further information you are not allowed to modify any Virginmedia cable yourself as stated in the terms and conditions this type relocation has only to be done by virginmedia I am afraid.
Regards Mike
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 12-04-2021 08:58