Recently lost broadband & on demand in whole street so rang to inform/complain that it had gone down again,3 weeks later get a phone call with all the usual excuses but the best of all was telling me my 200mbps may be the problem as it may not be enough to cover our needs, had to explain all the flashing green lights on the hub & red on the V6. Trying to get more money out of me when the problem was VM's. Did get a £10 discount for a month but trying to sell upgrades, that is low..
-------------------- Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.