Re: Lightning- everything blown up - virgin washes their hands
2 weeks ago
- last edited
2 weeks ago
i was correct Wez, that post being removed is more proof i'm NOT getting any help. somebody overstepped the mark writing nice things and been taken to room 101 for rat treatment.
well done Heartless Virgin Media (HVM), you never fail to disappoint me. 6 months ago I wrote to you with a complaint, today was the deadline for your reply. remember me Gilly ? exploding V6 Box? thunderbolts of lightning very very frightening..Guess not. you've not replied by today... I can't say i'm not a little surprised, (HVM) have previous for missing deadlines(ICO's findings). a phone call today would have been nice, just to say sorry we are late, a reply is coming.. but No not even that. ive been ignored by everybody from virgins CEO, zero halm team, complaints & solicitors departments. Is that a full house now? ive been Gaslighted by every (HVM) department that's dealt with me.
you clearly have no intention of either writing or ringing me. sorry but your attempts to Gaslight me won't work.. is this now the end of the complaints process ? you've left me more angry and confused than before i started writing to you.
tomorrow i'll be asking my bossman for time off. i now need to talk to a solicitor. maybe i'll find the time to talk to BBC's watchdog