How to contact and actually speak to someone at virgin media

[Firefly64]

I have tried phoning virgin media customer services but cant seem to get to speak to anyone so how do i actually get to speak to them 

[Client62]

Customer service: 0345 454 1111

Local faults : 0800 561 0061

Pre-installation and delivery team 0800 052 1734 for help with a new installation

[Firefly64]

Hi I have tried the customer service one but will try the others cheers