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Forum etiquette

TresFrustre
Up to speed

on ‎22-01-2022 21:49

An observation from my limited time since joining this forum, is that the official Virgin Media Forum Team resolve many issues in private message exhanges. Threads end with a post from the The Forum Team member thanking the complainant for raising the issue and saying it has been satisfactorily resolved. 

Naturally, one gives a 'thank you' to the Forum Team member privately. However, as the issue/complaint has been raised in a public forum, I'd like to see members go the extra mile and give a public 'thank you'.

What do others think?

10 REPLIES 10

Graham_A
Very Insightful Person
Very Insightful Person
In response to TresFrustre

on ‎22-01-2022 23:35

@TresFrustre wrote:

@Graham_A

Thanks. Sorry to trouble you but did you get a "ping" notification for this message? Not sure I'm doing the @ thingy correctly.

I typed out "@Graham_A"  highlighted that, then clicked the insert/edit link symbol and copy and pasted your "address" into the box . Is this the right method?

 

The @message system is only available to VM Forum staff and Community members with the VIP status.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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